Field Copilot Official Simpro Partner

01 · Field Copilot

An expert in every technician's pocket.

Your accreditation, our collective knowledge. Field Co-Pilot cuts through the noise to get you the technical details you need, right now.

Voice · Video · Text Grounded & cited Plugs into Simpro
02 · The problem

The UK is facing a high-skilled labour shortage of 900,000 people by 2030.

Source: Assessment of priority skills to 2030
03 · The solution

Put your best technician in every van, on every job at once.

5hrs
Saved per technician, per week
on diagnostics & paperwork
< 1s
Median response time
voice → cited answer
£7,500
Saved per 25 technicians, per week
compounded time savings
100%
Answers grounded & cited
manuals · regs · Simpro
04 · How it works

It's already listening. Just talk.

No tapping, no photos. Say “Hey Copilot” and it wakes in your pocket. Then it sees what you see, live, and answers as you work the job.

01
Wakeword
"Hey Copilot."
Asleep in your pocket, listening for its name. No screen, no hands.
02
Always watching
Live video, not a photo.
A running feed. It tracks the asset as you move and updates as it sees more.
03
Conversation
Talk as you go.
Ask, get an answer, ask a follow-up. It remembers what it just saw.

A visual demo, with captions standing in for the voice. The real thing runs on live video and natural speech, hands-free.

You never touch it. You just get the answer
Grounded & agentic

What makes this different from a chatbot in a hard hat.

Every answer is pulled from real sources and routed through the right model: small and fast for voice, heavy reasoning for diagnostics, vision for make-and-model ID. All that complexity stays hidden, so you just get the answer in plain English, with the receipts attached.

Task-routed models Tool-use & actions Human-in-the-loop
Grounded

No guessing. Cited answers, every time.

Answers grounded in manufacturer manuals, local regulations, your SOPs, the live Simpro job record and the asset's own service history. Every claim shows its source.

Tap a source to see how it grounds an answer

Field Copilot
Our knowledge base

The largest UK trades knowledge base.

We curate and process manufacturer manuals, British & industry standards, technical guidance and statutory documents into one structured database we own, so every answer is grounded in the right source for UK field trades, not the open web.

  • Manufacturer
  • Standards
  • Guidance
  • Statutory
0+
Documents processed
Closes the loop

The knowledge flows both ways.

Grounding isn’t a one-way delivery. Copilot carries the manuals, the regs and the history out to the job, then carries everything the job produced back in. So the record deepens, the model sharpens, and every tech who follows starts a step ahead.

  • Site notes

    Gate codes, the dog in the back garden, the isolator behind the boiler: the quirks the next tech would’ve had to learn the hard way.

  • User memory

    Your shorthand, your go-to parts, the way you write a note. Copilot remembers how you work and fits itself to you a little better each job.

Every job leaves the knowledge base sharper than it found it.

Hardware-agnostic

Whatever you're carrying, we run on it.

Phones today. Body-cams shipping now. AR glasses next year. Field Copilot is built to work with whatever device you reach for, and with whatever fleet your company already runs. New hardware joins the team? We add support. We don't ask you to throw out what works.

On the tools

Built for the moment the cover comes off.

Four moments you've lived through more than once. Field Copilot handles each one in the background while you get on with the job, so the assistant earns its place in your pocket instead of being one more thing to fight.

  1. 01Context

    You're never the first tech on this site.

    The moment the job opens, Field Copilot surfaces what actually matters here: last visit's findings, the faults that keep coming back, the contract terms, and the access quirks the last tech meant to write down but never did.

    Walk in already knowing the site.
  2. 02Knowledge

    The right page of the right manual, before your tools are down.

    Describe the symptom. The copilot already knows the asset, has the manufacturer manual indexed, and surfaces the exact clause that applies, cited inline. So when the customer asks why or a senior questions your call, the answer's already there.

    No thumbing through a 400-page PDF.
  3. 03Escalation

    When you need backup, you know exactly who to call.

    If the copilot can't ground a confident answer, it doesn't pretend. It names who in your company has actually fixed this make, model and symptom before, along with their availability, and offers to ping them with the full diagnostic already attached.

    Escalation stops being a lottery.
  4. 04Paperwork

    The job log writes itself. You just sign off.

    Voice, photos, the diagnostic conversation and the parts you fitted are all captured as the job happens. The copilot drafts the note, attaches the media, logs the parts and flags the follow-ups. By the time you're back in the cab, all that's left is a glance and a tap.

    No paperwork tax at the end of the day.
Book a demo

See Field Copilot on a real job.

We'll walk your team through a live Simpro-connected demo: voice, citations, tool-use, the lot. Twenty minutes. No slideware.

Pilots available for Simpro customers
Usually a reply within a working day.